Starting an Insurance Claim

How to Start a Claim

At Mr. Auto Insurance of St. Petersburg, we know that the manner in which we handle your claim is one of the most important aspects of our relationship with you. We pledge to assist you with each step of the claims process.

To report a claim during business hours, call our agency at (727) 544-6606 as soon as possible. We will direct you concerning the next steps in the claims process.

Outside of business hours, contact your insurance carrier directly, then contact us as soon as possible.

The following information may be helpful to you immediately following an accident.

What to Do

The Proper Steps

Two (or More) Vehicle Accident

• Stop your vehicle and move it to a safe place, if possible
• Remain at the scene of the accident and determine if you or any passengers are injured. Call for medical assistance if needed
• Exchange the following information with the other driver(s): names, addresses, telephone numbers, type and ownership of vehicles, insurance information, a description of damages
• Get the names, addresses, and telephone numbers of any witnesses
• Call the police. Cooperate with the police and answer all of their questions
• Do not admit fault to anyone. You do not have all the facts of the accident yet
• If your vehicle must be towed, ask that it be taken to a repair shop of your choice
• Call our office and report the accident as soon as possible. Our staff will verify your coverage/deductible and set up your claim with the insurance company that carries your policy